To be assertive you need to look assertive, sound assertive and use assertive language.
1. Stand up straight and tall
2. Maintain direct steady eye contact
3. Be calm and relaxed
1. Clear speech – no mumbling or shouting
2. Open your mouth and articulate
3. Warm up your voice with voice exercises
1. Clear direct and honest
2. Ask for what you want, not what you don’t want
3. Use I statements
Practice, practice, practice.